Guides For managers
Your first half hour
Company, venues, staff, and the first roster. Do these in order — each one fills in the next.
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Create the company
Sign up, then the setup screen asks for your business name and the modules you want. This is the only time you type the company name.
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Add your venues
Venues in the sidebar. One row per trading location, each with its own opening hours and timezone. A single café is one venue — you still need it, because rosters and food-safety records hang off it.
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Add your staff
Staff → Add someone. Name, role, venue, start date and pay rate. Everything else can wait. Staff you add here are known to every module you own — you never re-enter them for HACCP or Training.
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Everyone sets their own clock-in PIN
Each person picks their own four digits, behind their own login — their dashboard → Clock-in PIN. PINs are stored scrambled, so nobody (including us, including you) can read one back; the obvious ones like 1234 are refused, and two people at the same venue can't hold the same PIN. Forgotten? They just set a new one — nothing for you to look up.
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Set your break rules
Time → Settings → Breaks. These decide what gets deducted from a shift, so get them right before the first timesheet rather than arguing about it after. The defaults follow the Organisation of Working Time Act; your contracts may say something different, and yours win.
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Build week one
Time → Schedule. Drag people onto days. Once one week is right, copy it forward — most venues run a shape, not a fresh puzzle every Monday.
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Put the tablet up
Time → Settings → Kiosk pairs a tablet to a venue. Mount it where people actually pass, not in the office. It works with the wifi down and syncs when it comes back.
When it doesn't go to plan
- Nobody appears on the tablet. They need a venue on their staff record — someone added without one belongs to the company but to no door.
- Growing past 10 staff? Free Time covers up to 10. Go over and nothing stops working — you get a 30-day window, so a busy month or a notice-period overlap never costs you anything. After that, Time is €49.99 a month per venue, unlimited staff, and we'll talk to you before anything changes.
Stuck on something that isn't here? Mail hello@hospitech.ie and tell us what you were trying to do. The gap is ours, not yours.