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Guides For managers

Food-safety records and the EHO pack

Daily checks on a tablet, your sign-off on top, and one link when an inspector asks.

About 12 minutes

  1. Set up the venue

    Admin → Sites, then the assets in that venue — fridges, freezers, hot holds. A check knows what it's checking, so this list is worth getting right once.

  2. Choose the checks

    Assign the forms each venue runs and when they're due. Opening, closing, deliveries, temperatures — whatever your own food-safety management system says. The software records your system; it does not replace it.

  3. Staff complete them on the tablet

    App → the venue → Checks. They enter their PIN, do the check, and it's recorded against their name. Photographs attach where the check calls for one.

  4. Deal with anything out of range

    A reading outside its limits raises a corrective action. It stays open until somebody says what they did about it — an out-of-range fridge with no action recorded is worse evidence than no reading at all.

  5. Sign off the day

    Admin → Sign-offs. A manager confirms the day's records. This is the signature an inspector looks for, and it's the reason to do it daily rather than at the end of the month.

  6. When the EHO arrives

    Admin → EHO generates a share link covering a date range. Hand them that. Records stay yours; you're showing them, not sending them away.

When it doesn't go to plan

  • You are still the food business operator. This records what your staff record. It doesn't perform checks, verify anyone is telling the truth, or make you compliant.
  • Keep a paper fallback. An outage doesn't suspend your legal duty to keep records. Tablet down, use paper, enter it after.

Stuck on something that isn't here? Mail hello@hospitech.ie and tell us what you were trying to do. The gap is ours, not yours.

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